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Citruslabs Case Study

Co-Labb Becomes Dedicated Partner for Citruslabs’ End-to-End Clinical Trials

Customer

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Description

Citruslabs is a Californian-based contract research organisation (CRO) modernising clinical research through decentralised studies.

End-To-End Clinical Trial Support

Study Design, Documentation & Data Analysis for 150+ studies

"Co-Labb is a great partner. They make the process of designing and implementing a clinical trial, as well as analyzing the study data seamless. We are super pleased with the whole Co-Labb process, from communication to project turnaround. We can feel that Co-Labb is as invested in the success of our studies as we are and are looking forward to continuing to work with the Co-Labb team".

Susanne Mitschke, CEO & Co-Founder - Citruslabs


Citruslabs is a leading provider of clinical trial solutions and consumer perception studies for a diverse range of consumer brands, including supplements, skincare, and wellness products. Their mission is to help brands substantiate product claims with credible, science-backed research, offering seamless end-to-end trial management to ensure accuracy, reliability, and regulatory compliance.


As Citruslabs expanded, they needed a trusted scientific partner to provide ongoing support for their increasing number of clinical studies.


The Challenge


In 2021, Citruslabs approached Co-Labb with the need for comprehensive scientific support across their clinical trial operations. They required a partner capable of designing custom studies for each client, which included study design and authoring protocols, developing questionnaires, conducting rigorous data analysis, and preparing final clinical trial reports.


Each study needed to be highly customised to meet the specific requirements of Citruslabs’ clients, many of whom sought not just scientific validation but also insights that aligned with their product goals and branding. Citruslabs needed a partner who could provide scientific accuracy while also tailoring the research to the consumer-focused outcomes their clients valued.


The Solution


Since 2021, Co-Labb has provided Citruslabs with ongoing support for their clinical studies, acting as their dedicated research team. We manage every aspect of the clinical trial process, ensuring each study is meticulously tailored to meet client specifications while maintaining scientific rigour.


Our comprehensive support includes:


  • Study Design: We create tailored study designs that align with the specific endpoints of each clinical trial. This includes conducting in-depth research and incorporating appropriate validated questionnaires, as well as biomarker analysis such as blood and stool sampling, to ensure comprehensive and scientifically robust results.


  • Study Protocol Development: We design scientifically robust protocols for each study, ensuring the trials can accurately assess product efficacy and consumer perception.


  • Informed Consent Forms: We create clear and ethical informed consent documents, ensuring participants fully understand the study and their involvement.


  • Customised Questionnaires: Our team develops consumer perception questionnaires tailored to the specific product claims and client goals, gathering actionable insights from real users.


  • Statistical Data Analysis: Co-Labb performs all data analysis, delivering statistically sound data that compares intervention performance to the placebo.


  • Clinical Study Reports: After completing each study, we provide comprehensive clinical reports that present the findings in a clear and actionable manner, ready for client review.


Want to learn more about what we do? In this webinar, our co-founder Ellen O’Gorman, speaks with Citruslabs founder Susanne Mitschke about the importance of clinical trial design when it comes to testing consumer products.



The Results


Since partnering with Co-Labb, Citruslabs has been able to offer their clients a seamless, end-to-end clinical trial experience. Our ongoing collaboration has allowed Citruslabs to take on more complex studies, expand their client base, and deliver scientifically credible results that reinforce their clients’ product claims.


Key outcomes include:


  • Ongoing Research Partnership: Since 2021, Co-Labb has acted as Citruslabs’ dedicated research team, managing all aspects of clinical trials from study design to final reporting. This close collaboration has allowed Citruslabs to provide their clients with scientifically sound and timely studies.


  • Customised, High-Quality Protocols: Every study Co-Labb designs is fully tailored to the needs of the client, ensuring that the trials are scientifically rigorous while also meeting the unique goals of each product.


  • Streamlined Operations: With Co-Labb handling the scientific side, Citruslabs has been able to streamline operations, allowing them to focus on strategic growth and client relationships.


  • Elevated Client Satisfaction: The quality and depth of the studies we deliver have significantly enhanced client satisfaction, helping Citruslabs build long-term relationships with leading consumer brands.


"Co-Labb is a great partner. They make the process of designing and implementing a clinical trial, as well as analyzing the study data seamless. We are super pleased with the whole Co-Labb process, from communication to project turnaround.We can feel that Co-Labb is as invested in the success of our studies as we are and are looking forward to continuing to work with the Co-Labb team".

Susanne Mitschke, CEO & Co-Founder - Citruslabs


 

Message from the Co-Labb Co-founder

“Working alongside Citruslabs as their dedicated research partner over the past few years has been incredibly rewarding. Our shared commitment to delivering scientifically robust and consumer-relevant research has strengthened our partnership and helped Citruslabs support even more brands in validating their product claims. We look forward to continuing this collaboration and contributing to their future success.”


Ellen O’Gorman, Co-founder of Co-Labb

 


​Industry:

Healthcare

Company Size:

Small Enterprise

Working with Co-Labb since:

2021

Services Utilised:

Technical & Medical Writing, Data Analysis

Why Citruslabs Chose Co-Labb

Citruslabs selected Co-Labb for our deep expertise in clinical research and scientific communication, as well as our ability to adapt to the unique requirements of each client. Our team’s experience in designing and managing clinical trials made us the perfect partner to deliver the custom solutions Citruslabs required.

Co-Labb’s ability to act as an extension of Citruslabs’ own team has been a key factor in our ongoing partnership. Since 2021, we have worked closely with Citruslabs, effectively becoming their research team, and providing continuous support across all clinical trials. Our end-to-end solutions allow Citruslabs to focus on strategic growth, while we handle the scientific and technical aspects of each trial.

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